To register, please complete our online Registration Form. You will receive an email from our Activations Team once your application has been approved.
How do I access my SpyderWash account?
You can manage your SpyderWash account from the Operator Portal. From here, you can also view reports, adjust pricing, add bonuses, and much more.
Issuing Refunds
How do I issue a refund?
Refunds can be issued from the View > View All Transactions dropdown menu accessible from the Operator Portal. Our current online manual has a detailed step-by-step guide available for review. Please note that a refund cannot be issued until 24 hours after purchase.
How long does it take to get a refund?
Please allow 3-5 business days for refunds to process. The refund amount will be automatically credited to the original form of payment used for the purchase.
